Video: Action 9: New homes swarmed with termites with little help from contractors

Video: Action 9: New homes swarmed with termites with little help from contractors


FIGURE OUT HOW SHE DIED. IT IS SOMETHING YOU NEVER EXPECT WHEN YOU BUY A BRAND-NEW HOME. BUYERS CLAIMED TERMITES SWARMED THEIR HOUSES JUST WEEKS AFTER THEY MOVED IN. NOW THEY CLAIM THE BUILDER IS ONLY OFFERING BAND-AID REPAIRS SO THEY CALLED TODD ULRICH WHO ASKED THE BUILDER WHO IT COULD HAPPEN — HOW IT COULD HAPPEN. Reporter: THOUSANDS OF TERMITES SWARMING INSIDE A NEW HOME NEAR CLAREMONT. ESTHER MARITZA BOUGHT IT AND MOVED IN FOUR MONTHS EARLIER. THERE WERE MORE AND MORE EVERY DAY. Reporter: THE HOUSE WAS BUILT BY CENTURY HOMES AND RIGHT NEXT DOOR, THE FAMILY WHO JUST MOVED INTO THEIR NEW CENTURY HOME MADE THE SAME DISTURBING DISCOVERY. LIKE A HURRICANE IN THE WALL OF BUGS. I HAVE BEEN AROUND A LONG TIME AND I HAVE NEVER SEEN ANYTHING LIKE IT. Reporter: DAVID SHOWED US PICTURES OF MUD TUNNELS LEFT BEHIND BY SUBTERRANEAN TERMITES. BOTH OWNERS THOUGHT THEIR NEW HOME WARRANTIES COVERED NIGHTMARES THEY NEVER EXPECTED BUT THEY WON’T DO ANYTHING. FAMILIES SAY THE BUILDERS PEST- CONTROL COMPANY CONFIRMED TERMITE INVASIONS BUT SAID CENTURY ONLY COVERED SPOT TREATMENTS TO CONTROL TERMITES. ACCORDING TO THESE OWNERS, THE BUILDER IS ONLY OFFERING A ONE- YEAR TERMITE TREATMENT. PREVENTION THEY SAY IS NOT NEARLY ENOUGH. WE NEED HELP. Reporter: FLORIDA’S BUILDING CODE REQUIRES TERMITE PRETREATMENT FOR ALL NEW HOMES. BUILDERS MUST CHEMICALLY TREAT THE GROUND UNDERNEATH THE SLAB OR WOOD OR INSTALL A BIG SYSTEM. IF THAT FAILS, HOMEBUYERS CAN CONTACT STATE REGULATORS GRAND MAC INSPECTION. — FOR AN INSPECTION. Reporter: CENTURY HOMES TOLD ME IT WOULD PAY FOR ANY DAMAGES AND IT IS COVERING UNDERGROUND TERMITE BAIT SYSTEMS FOR ONE YEAR. IT WANTS TO RESOLVE ALL ISSUES WITH BOTH FAMILIES. THERE HAS TO BE A SOLUTION. BOTH FAMILIES SAY THEY HAVE COMPLAINED TO FLORIDA’S AGRICULTURE AND CONSUMER SERVICES DEPARTMENT. CENTURY HOMES SAID BOTH HOUSES WERE PRETREATED FOR TERMITES.

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