Call Collett: Termites infest Hanahan home

Call Collett: Termites infest Hanahan home


A LOCAL FAMILY THAT WAS PAYING FOR A TERMITE FESTATION. AFTER YEARS OF BACK AND FORTH SETTLING FOR DAMAGES THEY CALLED COUNT ON 2 AND REBECCA EXPLAIN WHAT HAPPENED AND FOUR — Reporter: SHE THOUGHT HER HUSBAND WAS HAVING A BAD DREAM. MY HUSBAND WOKE UP SCARED DURING THE NIGHT. HE SAYS THERE’S BEDS IN THE BED. SURE ENOUGH, TINY LITTLE BUGS WERE FALLING OUT OF THE CEILING FAN. SO BEGAN A NIGHTMARE REALITY. TERMITES. THERE’S A TUNNEL THAT GOES UP THE ENTIRE FRONT FACE. Reporter: ARROW TERRE NIGHT AND PEST CONTROL START TODAY TREAT THE HOUSE IN CONSTRUCTION FOR 2006. SHE THOUGHT SHE WAS EXPECTED. I HAVE A TERMITE BOND, AND I HAVE A PEST CONTROL COMPANY THAT I HAVE HAD, AND I DO NOT HAVE A PROBLEM. THEN THE PROBLEM CAME. Reporter: THEY INVESTED THE HOME TWO YEARS AGO, TERMITES WERE FOUND IN THE WALLS, FLOORS, WINDOWS AND THE MASTER BEDROOM AND BATH. THE WOODS EXPECTED THEM TO FIX THE PROBLEM SINCE IT COVERS UP TO $250,000 IN REPAIRS. ARROW PAID ROUGHLY $30,000. SHE SAYS IT’S NOT ENOUGH. HOW ARE YOU GOINGN,@O%W SHORT THE HOUSE WHEN YOU HAVEçD÷P÷Ñ TO REPLACE THE BEAMS. THEY’RE EATEN WITH TERMITES. Reporter: THEY FILED A LAWSUIT. TO HAVE CONFIDENCE THAT WE CAN SLEEP IN THE BED. Reporter: THE COMPANY REFUSED TO PAY MORE. ARROWS ATTORNEY BLAMED THE WATER DAMAGE THAT ATTRACTED TERMITES AND RUINED THE TREATMENT AND ADDING THE REAL PROBLEM IS FROM TERMITES. THEY CAN DO A SUSTAINABLE AMOUNT OF DAMAGE IN A SHORT TIME BECAUSE OF THEIR LARGE COLONIES. Reporter: THE TERMITE INFESTATION IMPACT THOUSANDS OF HOMES AND CAUSING $5 BILLION IN DAMAGE AND TREATMENT FOR HOMEOWNERS. THAT’S ACCORDING TO TERMINIX. THEY SAY THAT FINDING THE BUGS AND ARROWS DROPPED THE COVERAGE. THEY CAN DROP YOU AT WILL, AND THEY DID. MID-CLAIM AND MID-REPAIRS. Reporter: UNTIL IT’S SETTLED. WE WILL STILL VACUUM THEM UP. Reporter: AS FOR WHAT TO LOOK FOR IN THE COVERAGE CONTRACT, I ASKED TERMINIX ABOUT IT AND THEY RECOMMEND FOUR KEY ELEMENTS. MAKE SURE THAT IT COVERS EASTERN TERMITES AND CONFIRM THE DAMAGE REPAIR IS GUARANTEED AND NOT JUST TREATMENT. LOOK FOR ANY # GY OF REPAIR DEDUCTIBLE, AND IDENTIFY ANY REPAIR COVERAGE LIMIT. MAKE SURE THAT YOU EITHER HAVE WHAT TERMINIX CAN PROVIDE FOR YOU AND THAT’S UNLIMITED DAMAGE COVERAGE OR AT LEAST THE AMOUNT OF THE VALUE OF YOUR HOME. Reporter: AS FOR SPOTTING THE SIGNS OF TERMITES, I HAVE THE INFORMATION FOR YOU ONLINE AT COUNTON2.COM. REBECCA COLET

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